E-mail Problem in Outlook Express

A problem and its solution is given below:-

Question

I am having problems with Outlook Express. My ISP is Orange, although it had been previously Wanadoo and Freeserve.

The following error message is displayed when Outlook Express attempts to check for new messages the connection to the server has failed. Account: top.freeserve.com? Server: tmtp.freeserve.com? Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10051, Error Number: 0x800CCC0E?/SPAN>

Answers

The error number means that Outlook Express has been unable to connect to the email server, the computer on the internet that holds all the emails.

According to the Orange website all email accounts from Wanadoo, Freeserve and Fsnet now use a single email server called pop.orangehome.co.uk for incoming emails and smtp.orangehome.co.uk for outgoing emails.

Thankfully, this is very easy to change. Start Outlook Express, click on Tools and then accounts. Left click once on the email account and then on the Properties button. Click on the Servers tab and enter pop.orangehome.co.uk for incoming emails and smtp.orangehome.co.uk for outgoing emails.

Click on OK, then close and try checking for emails again.